CampusCalm

Prioritizing mental health on campus

UI/UX, Tablet Application
Project Overview
How might we create a public installation that provides mental relief/relaxation for Tufts students and can direct them to more comprehensive mental health resources if needed? My group, guided by Prof. James Intriligator and Dr. Tom Culora, created a digital solution to this question. We imagine that this digital interface could be displayed inside a physical booth on Tufts campus.
Skills
  • Figma prototyping and animation
  • User research (interviews, surveys)
  • Personae creation
  • Brand/style guide creation
Team
  • Me: lead designer, client liaison
  • 2 other team members
Timeframe
3 months
Final Deliverable
A Figmaprototype of an app featuring three activities (Box Breathing, Community Journal, and Guided Sigh) designed to destress and reduce anxiety. The app prompts the user to select how they are feeling before selecting an activity, and again after completing the activity.
Project Stages
Preliminary Research
  1. Literature Review
  2. Market Research
User Research
  1. Surveys & Interviews
  2. User Personae
  3. Problem Statement
  4. User Needs
Prototyping
  1. User Flow
  2. Style Guide
  3. Logo
  4. Figma
Testing & Revision
  1. Usability Testing
  2. Implementation of Changes

1.

Preliminary Research
Literature Review

We surveyed existing articles about methods for stress relief, such as breathing exercises. We found that there are many breathing exercises that are beneficial to mental health.

Market Research

To inspire the look of our interface, we pulled out recurring features from existing mental health apps such as Calm and Headspace. We also asked ChatGPT which colors, fonts, and other design elements would help evoke calmness, relaxation, and mental well being. This research helped us develop ourStyle Guide.

2.

User Research
Surveys and Interviews

We administered an anonymous survey that gathered basic information about Tufts students’ stress and anxiety. We asked students to identify categories of stressors and things that make them anxious. We also asked them to identify categories of activities they do to relieve stress and anxiety. We received 29 responses and found that students were most stressed and anxious about things related to school, career/job, and social/friendships/relationships. The top categories of methods of stress/anxiety relief were watching TV/movie/YouTube, talking/hanging out with friends, and resting/relaxing/sleeping.

We also interviewed 8 students to obtain more qualitative data. We used ChatGPT to generate interview prompts that were relevant to our product. An example of a question we asked is "Do you prefer installations that are interactive, such as ones that encourage participation, or those that provide a tranquil and quiet environment for relaxation?"

User Personae

Using the data from our surveys and interviews, we created six user personae to represent our target users, Tufts students. One of our personae is shown below.

Problem Statement

After reviewing our data collected from 30+ students, we defined our problem:

How might we create an interface that repeatedly provides mental relief/relaxation for Tufts students?
User Needs

We broke down our problem by developing a list of needs that our users have. We then translated these needs into product requirements that we aimed to satisfy.

3.

Prototyping
User Flow

We created a user flow diagram, with "Home/Menu" as our starting page, to visualize how the user could move through our application.

Style Guide

To develop our app's style, we used our findings from market research, as well as generative AI (ChatGPT) to identify key design features for evoking calmness, relaxation, and mental well-being. For example, our style is inspired by exissting mental health apps likeDailyBean.

Once we had decided on green as a main accent color, we experimented with different shades and values of green and gray/tan before settling on our core colors.

Logo
Figma

Then, we built a prototype for our app in several steps. The bulk of my work in Figma was creating the animations for Box Breathing and Guided Sigh. I achieved the animations by creating components, each variant being a different frame of the animation. I then added interactions between each variant to create an animation. Some animation was also added using interactions between pages. Here's an overview of our prototyping steps:

4.

Testing & Revision
Usability Testing

We had three Tufts students try our prototype, and here are our three takeaways from usability testing.

🔍 Observation
➡️ Change to Make

Users tried to click to advance through the intro screens, especially for Box Breathing

Make the intro screens load faster, or provide a skip/fast forward button

Users were unable to find the comments button and needed guidance from the researchers

Make it more clear where to find the comments button in the journal activity

Users did not know when each activity ended

Make each activity have a clear ending; ex. a button or page that says “done”

Implementation of Changes

We implemented the changes determined from our usability testing, resulting in the final prototype.

The full interactive CampusCalm prototype can be foundhere. Below are short video clips of the Box Breathing and Guided Sigh activities that I designed and prototyped.

Box Breathing
Guided Sigh
Future Directions
Reflections